Absolutely! We encourage you to reach out via email or our contact form with any questions about products, sizing, or care.

If you have other questions, please contact us at support@hillcreektrading.com — we’re here to help!

Yes. Our website uses industry-standard encryption and secure payment gateways to protect your personal and payment details.

To maintain your jewelry’s beauty, avoid exposure to harsh chemicals and moisture. Store pieces separately in a dry place and clean gently with a soft cloth. Plated jewelry requires extra care to preserve the finish; detailed care instructions are included with every purchase.

We accept returns on unworn, unaltered jewelry within 30 days of delivery. Items must be returned in their original packaging. Please see our full Shipping & Returns policy for details.

We specialize in luxury fine jewelry crafted from premium sterling silver, gold, and plated metals. Each product listing clearly states if an item is plated, so you know exactly what you’re purchasing. Our collections feature timeless designs made for lasting elegance.

Yes. All our jewelry is made from genuine materials. Sterling silver and gold pieces are crafted with authentic metals, while plated items have a high-quality metal base with a durable plating finish. We ensure every item meets our standards for beauty and durability.

Each product listing includes detailed sizing information. If you need personalized assistance or have questions about fit, our customer service team is happy to help before you buy.

Currently, we focus on curated collections, but we welcome inquiries for custom or personalized pieces. Contact us to discuss your vision.

Orders are processed within 1–3 business days. Shipping within the continental US typically takes 3–10 business days. International shipping times vary based on destination.